Support Options
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Documentation
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Online Tutorials
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Knowledge Base
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FAQ's
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Online Forum
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OpenUI Partners
OpenUI Look & Feel
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OpenDesigner™
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OpenStatistics™
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OpenMaintenance™
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Developers Kit
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OpenUI Support
>> Options
OpenUI.org Documentation
OpenUI.org Tutorials
OpenUI.org Knowledgebase
OpenUI.org User Forums
OpenUI.org Helpdesk
Standard Support
- Free (incl. for all OpenUI customers)
OpenUI.org User Forums
(collection of OpenUI Staff and Users anxious to help)
OpenDocs CD (available for only $29.95)
Free OpenUI Product Updates
(professional install
only $200
)
Discounted OpenUI Product Upgrades
(professional install
only $200
+ cost of upgrade)
Miva Merchant Updates
(professional install
only $300
)
Miva Merchant Upgrades
(professional install
only $300
+ cost of upgrade)
3rd Party Module Installation/Upgrade
(professional install
only $200
+ cost of install/upgrade)
Priority Support
($129.95/incident)
Professional Website Consulting
($200/hour)
Prepaid Consulting Retainer
(
10 hours for $180/hr
,
20 hours for $160/hour
)
Advanced Support
- $300 for 6-months (no recurring)
OpenUI.org User Forums
(collection of OpenUI Staff and Users anxious to help)
OpenDocs CD (one free issue)
Free OpenUI Product Updates
(professional install only $40)
Discounted OpenUI Product Upgrades
(professional install only $40 + cost of upgrade)
Discounted Miva Merchant Updates
(professional install only $175)
Discounted Miva Merchant Upgrades
(professional install only $175 + cost of upgrade)
Discounted 3rd Party Module Installation/Upgrade
(professional install only $50 + cost of install/upgrade)
Priority Support
(First incident free, $89.95/incident after)
Professional Website Consulting
($180/hour)
Prepaid Consulting Retainer
(10 hours for $160/hr, 20 hours for $140/hour)
Premium Support
- $300/month (6-month committment)
- $1500 / 6-months (no recurring)
OpenUI.org User Forums
(collection of OpenUI Staff and Users anxious to help)
OpenDocs CD (3 free bi-monthly issues)
Free OpenUI Product Updates
(professional install FREE)
Discounted OpenUI Product Upgrades
(professional install FREE + cost of upgrade)
Discounted Miva Merchant Updates
(professional install only $75)
Discounted Miva Merchant Upgrades
(professional install only $75 + cost of upgrade)
Discounted 3rd Party Module Installation/Upgrade
(professional install only $25 + cost of install/upgrade)
Priority Support
(First two incidents/month free, $69.95/incident after)
Professional Website Consulting
(First 30-minutes/month free, $160/hour after)
Prepaid Consulting Retainer
(10 hours for $140/hr, 20 hours for $120/hour)
Access to Technical Staff via IM
(AOL Instant Messenger/MSN/ICQ)
24/7 Emergency Paging Access
(for "Store-Down" situations)
24/7 OpenUI Merchant Store Monitoring
(we'll know your store is down before you do!)
Weekly Site Checkup
(Database Packing/Health Checkups/Emailed Reports)
Premier Support
- $500/month (12-month committment)
- $5000 / 12-months (no recurring)
OpenUI.org User Forums
(collection of OpenUI Staff and Users anxious to help)
OpenDocs CD (12 free monthly issues)
Free OpenUI Product Updates
(professional install FREE)
Free OpenUI Product Upgrades
(professional install FREE)
Free Miva Merchant Updates
(professional install FREE)
Free Miva Merchant Upgrades
(professional install FREE + cost of upgrade)
Free 3rd Party Module Installation/Upgrade
(professional install FREE + cost of install/upgrade)
Priority Support
(First six incidents/month free, $49.95/incident after)
Professional Website Consulting
(First two hours/month free, $140/hour after)
Prepaid Consulting Retainer
(10 hours for $120/hr, 20 hours for $100/hour)
Access to Technical Staff via IM
(AOL Instant Messenger/MSN/ICQ)
24/7 Emergency Paging Access
(for "Store-Down" situations)
24/7 OpenUI Merchant Store Monitoring
(we'll know your store is down before you do!)
Daily Site Checkup
(Database Packing/Health Checkups/Emailed Reports)
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